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How to develop
an Anti-Virus Security Policy Program
- Identify
risks to your companys assets that can be protected by the implementation
of an anti-virus program. This should be completed by first identifying
company assets (including financials, human resources information, products/services
R&D, as well as physical assets like product and infrastructure).
Once these assets are identified, they can be assigned a risk factor
that is based on threats due to virus infiltration. Key risks might
include, data integrity and productivity loss.
- Ensure
that your company has clear objectives for its anti-virus program. In
other words, your company needs to establish what risks are being managed
by implementing anti-virus software. This will provide a framework for
the deployment of your anti-virus software, and for the management of
your anti-virus program. An example of a companys objectives might
be:· Prevent viruses from entering any single system or
the network in order to protect company assets, ensure maximum employee
productivity and data Integrity.
- Once your
company has clear objectives for its anti-virus program, you then need
to extrapolate what instructions need to be given in order to comply
with the objectives.
- Begin
by breaking down the objectives to identify their lowest common denominators
(LCDs). In the example above, these would be;
· Prevent viruses from accessing individual systems
· Prevent viruses from accessing the network
- Once you
have identified the LCDs you then need to identify what instructions
are required in order to comply with these objectives.
- These
instructions are the policies for your anti-virus program. Some examples
of policies that would instruct on compliance with the above objectives
might include;
· Virus screening software must be installed and enabled on all
(Organizations Name) firewalls, FTP servers, mail servers, intranet
servers, and desktop machines.
· Externally-supplied floppy disks may not be used on any (Organizations
Name) personal computer (PC) or local area network (LAN) server unless
these disks have first been checked for viruses and received a decal
indicating that no viruses were found.
· To promptly detect and prevent the spread of computer viruses,
all (Organizations Name) personal computers (PCs) and servers
must run integrity checking software. This software detects changes
in configuration files, system software files, application software
files, and other system resources. Integrity checking software must
be continuously enabled or run daily.
- Each policy
would exist in a policy document that would include the following information:
· Corporate Objective this would tell the audience what
corporate objective was being met by the policy
· Operational Objective this would tell the audience what
operational objective was being met by the policy
· Scope of Use this tells the audience under what circumstances
the policy applies
· Policy Statement this is the actual policy statement,
like the ones listed above
· Audience this indicates which groups, or individuals,
must comply with this policy
· References- this points to other corporate documents which
are relevant to this policy
· Revision Date - this indicates the last time the policy was
revised
- In addition
to the policy documents, the policy program should also include information
at the beginning of the policy book regarding audits, compliance management,
revision management, as well as a place for the employee to sign-off
to establish acceptance and agreement to comply. This document can be
a part of a larger corporate security policy
program, and the anti-virus policies can become a subsection of this
program.
- Auditing
must take place regularly, and there are two types of auditing. Scheduled
audits which can be planned for by individuals and departments, and
unscheduled mini-audits by department managers and the audit manager.
The scheduled audits should expect higher rates of compliance than the
unscheduled surprise audits. However, 100% compliance is
an indication that the policies do not adequately protect the corporate
assets. This is because compliance should be difficult to achieve to
ensure that the maximum level of protection is achieved, to the extent
that it does not hinder regular business practices. The point at which
this balance between protection and execution of regular business activities
is achieved is a fluid measurement, and depends on the changing priorities
of businesses. It is extremely important that this balance is monitored
through regular review sessions with management to ensure that it is
consistently achieved. A security threshold set too low exposes a business
to unnecessary risks. Similarly a security threshold set too high can
create productivity losses, as well as morale problems.
- Once the
policies are developed, and the program is in place, it is extremely
important to train the end-users who are expected to comply. This includes
executive management teams, who must also be included as an audience
within a security policy program. Compliance can be achieved through
behaviour modification programs like rewards for
high levels of compliance, as well as through an on-going training program
for existing employees, and a separate program for new employees.
- Finally,
ensure that corporate resources are deployed to ensure that the program
will be kept up. Do so by planning the investment required prior to
creating a deploying the program. You can justify the investment by
putting a matrix together of the costs involved in not having a anti-virus
program. These costs should be drawn from the risks to corporate assets
that were identified at the beginning of your program.
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