Resources For McAfee Customers

Phone Numbers: (When calling, please be sure to have your grant number available)

Urgent Request for Information: 1-888-VIRUS-NO

Customer Service (non-technical questions) (8-8 Central Standard Time): 800-338-8754

For Customers with 8-8 CST Technical Support: (800) 722-3709

To obtain Grant numbers (in case you have lost of forgotten yours): 1-800-338-8754 choose option 3

Websites:
McAfee Product Information: http://www.networkassociates.com/us/products/home.htm

NAI’s Virus Information Library: http://vil.nai.com/vil/default.asp

Contact AVERT Research Centre http://www.mcafeesecurity.com/us/security/resources/contactavert.htm

Customer Service: http://www.mcafeesecurity.com/us/support/customer_support/

All About the Prime Support Program (Technical Support)
http://www.networkassociates.com/us/support/technical_support/

Login to PrimeSupport Online
https://mysupport.nai.com/login.asp

Mailing Address:
Network Associates
3965 Freedom Circle
Santa Clara, CA 95054